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IT life: fixing other people’s mistakes

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IT life: fixing other people’s mistakes Services Back Full-cycle testing services QA consulting Software lifecycle QA Ad-hoc testing Test automation Pre-certification testing User acceptance testing Crowdsourced testing Documentation services QA for digital transformation Engagement models Team augmentation Dedicated QA teams Managed testing services Fixed-price QA projects Quality engineering Shift-left testing Continuous testing Testing in Agile Multi-vendor environment Complete test coverage Functional testing Performance testing Cybersecurity testing Accessibility testing Compatibility testing Embedded testing Integration testing Localization testing Microservices testing Migration testing Regression testing Usability testing Systems & platforms Web apps Mobile apps Blockchain CRM ERP AR/VR Cloud Internet of things Medical devices Desktop Big data Salesforce SaaS AWS Azure Industries Back Software development Banking and financial services Telecommunications Media and entertainment Travel and hospitality eCommerce Insurance Healthcare Gaming Education Blog 25 April 2025 Building a safety net for banks: the role of testing in the ISO 20022 shift Approach Back How we work Testing environment Industry expertise Process maturity QA outsourcing ...With fast response to our requirements and professional approach, I can definitely recommend the cooperation with a1qa. Rainar Ütt, Head of Quality, InnoGames Portfolio Blog Company Back About us Clients QA Academy Awards News Values Events Contact us Case study a1qa helps roll out multi-regional mobile solutions for a leader in financial technology Contact us Blog IT life: fixing other people’s mistakes Dmitry Tishchenko is the CTO and head of Automation Testing at a1qa, Eastern Europe’s largest software quality assurance company. He has been patching code for the past nine years, and says automated testing algorithms and agile development can help businesses anticipate rapid change that has become the bane of the industry. 13 May 2014 Interviews Home Blog IT life: fixing other people’s mistakes Article by Dmitry Tishchenko Head of global business development at a1qa Dmitry Tishchenko has been patching code for the past nine years, and says automated testing algorithms and agile development can help businesses anticipate rapid change that has become the bane of the industry.

Interview by Techweekeurope

Techweekeurope: What has been your favorite project so far?

Dmitry Tishchenko: My favorite project so far is actually the implementation of a KPI-based management system at a1qa. This system covers business aspects of our company as well as testing itself. I’m addicted to the measurement of any values. Only when that’s done, we can say that we fully control any particular activity.

For testing activities this measurement approach means that it is growing from Quality Control to real Quality Assurance.

Techweekeurope: What tech you were involved with ten years ago?

Dmitry Tishchenko: Ten years is a lifetime for the IT industry. During the last decade the complexity of the software, anticipated value for business and end-users’ expectations have changed dramatically. Rapid change in IT has become the norm and it will continue this way, possibly with even more intensity and drive.

Techweekeurope: What tech do you expect to be using in ten years’ time?

Dmitry Tishchenko: One of the most important factors to emerge during the last decade is mobility. Ten years ago we were focusing on heavy desktop systems but now even corporate software is ready to be ported to mobile platforms. The mobile world is investigating better ways (including UI, hardware – different screen resolutions and sizes, number of buttons etc.) to interact with users. I believe that moving corporate systems to mobile environment and ensuring compatibility and security is one of the top priorities in IT world.
Another point is the increasing number of transactions and complexity of integration paths of the software. I am 100 percent sure that performance, ability to process large amount of data quicker, and increasing complexity of integration is a challenge all of us are going to face in the near future. It will push the hardware market as well as the software.

I also expect that existing software solutions will be fragmented into smaller parts, with a goal to target and address particular and precise tasks.

Techweekeurope: Who’s your tech hero?

Dmitry Tishchenko: I believe that heroes are the individuals who make a breakthrough, whose invention has significantly increased results based on the solution and process of how it is to be applied. In terms of process, my heroes are the Agile founders. Agile principles have significantly improved the flexibility of IT development process and its ability to quickly respond to change.

Techweekeurope: Who’s your tech villain?

Dmitry Tishchenko: I cannot give you any particular names here, but I’m far from being fond of the people who do not respect Intellectual Property rights in our industry.

Techweekeurope: What is your favorite technology ever made?

Dmitry Tishchenko: There are a lot of great tools which help testers do a better job. But there are also tools which have an impact on the whole industry. I believe that one such tool is the Selenium project. It increased the flexibility of automated tests, made them quicker, and much, much more.

We at a1qa widely use Selenium. For the last three years, we managed to improve our ROI timeline by 50 percent (with 10 percent due the fact we’ve adopted Selenium).

Techweekeurope:What is your budget outlook going forward?

Dmitry Tishchenko: With a constantly growing competition across all industries and verticals, businesses are becoming more and more IT dependent in order to keep up with consumers’ requirements and expectations, which are growing exponentially.
So nowadays, even if the business is not focusing on IT, the share of IT in business is constantly growing. As a result, the budget for technology is increasing. On one hand, it’s ok considering the penetration of technology in peoples’ lives. On the other hand, it’s quite a challenge for non-IT companies to deal with and invest into something that is not their core business.

Apart from your own, which company do you admire most and why?
I admire companies which bring innovation to the masses. Although it’s great to find new ways to optimize the production process, it is many times more significant to have an impact on the lives of ordinary people. In our company, we contribute to this ultimate goal by improving the quality of software.
Following this concept, I really admire Apple for what they do, how they do it and their dedication to the end users’ satisfaction.

Techweekeurope: What is the greatest challenge for an IT company/department today?

Dmitry Tishchenko: The market is highly competitive and IT companies must be able to deliver their products or services quickly. So I believe that the main challenge is to continue optimizing time and costs, and increasing the effectiveness of software development life-cycle, as well as quality of the software.

Techweekeurope: To cloud or not to cloud?

Dmitry Tishchenko: To cloud, of course! Many people consider “the cloud” to be a technology. The way I see it, it’s more of a new level of abstraction. It helps people to use more and more IT services in a convenient and user-friendly way, which does not require special technical background. As a result, it has turned out to be an accelerator for the entire IT industry, setting a new direction. Software QA, as an IT industry vertical, has also been impacted by the “cloud” revolution, reflected in the TaaS (Testing-as-a-Service) concept.

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